WELCOME TO

Fort Family Practice

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Announcements

 

Practice Changes as of September 1, 2026

Some office operations have changed due to changes to our government contract. This includes discontinuation of prescription refills by fax, shorter appointments (and being able to address only 1 or 2 issues per visit), and reduced email communications about test results. Please read this document (linked to the right/below) for the full announcement.

To clarify regarding prescriptions - you may book a phone appointment to discuss prescription refills, unless your doctor specifies that they need to see you in person.

We understand this is a big transition and will be an adjustment to how you are used to dealing with us. We appreciate your patience and understanding.


Dr. Song Maternity Leave

Dr. Ashley Song is expecting her first child! She is off as of September 21, 2026 (a little earlier than expected). She will be covered for the duration of her leave by Dr. Kathy Xu, and/or the other doctors in the practice if needed. Dr. Xu will be a familiar face, as she was a resident who regularly rotated through our office until 2025, and has locumed for other doctors in the practice since her graduation. Dr. Song plans to return from her leave in January 2027.


Do you need a sick note for work?

If it is your first or second period of health-related abscence from work, lasting 5 consecutive days or less, you are NOT required to provide a sick note as of November 2025, per the BC Employment Standards (read more, click here). You may also print this letter and provide it to your employer.


BC has introduced at-home self-screening for cervical cancer.

This is an alternative to the traditional Pap test done at your doctor’s office, and can be done in the comfort of your own home.

This is available to individuals between the ages 25-69, who have a cervix (including women and non-binary individuals), and who have not had a Pap test in the last 3 years. It is NOT recommended if you have abnormal symptoms relating to your pelvic organs, are pregnant, use a pessary, or have had your cervix removed (ie. a hysterectomy).

If you wish to continue with Pap tests, you may continue to do so.

For more information, click on the following link: www.bccancer.bc.ca/screening/cervix/changes-to-cervix-screening


Same-day urgent appointments, both by phone and in-person, are available daily.

Please call the office as early as 8:30 am to book an urgent appointment, as they are first-come, first-serve. These are reserved for acute medical conditions, and are not appropriate for follow up of chronic issues, medication refills, or longer visits such as ICBC or WorkSafe assessments.


We are not currently accepting any new patients. For assistance finding a new family physician, register with the Health Connect Registry online at www.healthlinkbc.ca/health-connect-registry or calling 8-1-1.

After Hours Care

For emergencies, call 9-1-1 or visit the hospital Emergency Department.

If you have a non-emergency health concern that cannot wait until the following day:

  • You may visit or call the Langley Urgent and Primary Care Centre at #202-20434 64 Ave (phone number 604-514-7477), which is open from 9 am to 8 pm, 7 days a week

  • You may call the Fraser Health Virtual Help Line at 1-800-314-0999 to speak with a nurse, from 10 am to 10 pm, 7 days a week

  • Call 8-1-1 to speak with a health services navigator, available 24 hours a day 7 days a week

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In-Office Visits

We are currently offering in office-visits, but virtual and telephone visits continue to be available.
Please clarify which type of visit you are being booked for.

Masks are recommended for anyone coming in with respiratory symptoms (i.e. cough, sneezing).

Please do not come more than 5 minutes early for your appointment. We are trying to minimize the number of patients in our waiting room.

Please sanitize or wash your hands at every opportunity. There will be access to hand-washing supplies throughout the office.

Childhood Vaccinations

Childhood 2, 4, and 6 month vaccinations are available by appointment with our nurses.

Your child will be booked to see their family physician at the same appointment.

For 12 and 18 month vaccinations, please contact your local Public Health office.

 
 

Vaccine Updates


Flu shots are expected to arrive at our office in mid to late October.

Our office does NOT administer any COVID vaccines at this time.
Call 1-833-838-2323 or visit https://www.getvaccinated.gov.bc.ca/ to book a vaccination.

Our office offers the Prevnar 20 vaccine - covered by MSP for patients over 65, and for patients with certain medical conditions under the age of 65. Please contact our office if you think you may be eligible but have not had any doses yet.

We also offer the tetanus booster vaccine. If you have not had a tetanus booster in the last 10 years, or are unsure, you can book an appointment with our nurse to receive one (covered by MSP).

Our nurses can also administer private-pay vaccines such as shingles (Shingrix), HPV (Gardasil). These require a prescription from your doctor, and you will have to bring the vaccine to our office.